Many of our clients successfully utilize their insurance benefits with our providers, however it does depend on your plan and deductible. We also accept FSA & HSA Cards!
For your privacy, we do not bill insurance directly, but once sessions have been paid for and used, we submit the receipts to your insurance company via Mentaya (with your consent of course) for potential reimbursement. Essentially, rather than your insurance paying us an allowed billable amount and then billing you for the rest of whatever they do not cover (which can result in many surprise bills that nobody wants to get) we have all our clients pay us directly, knowing exactly the cost of services, and then their insurance companies pay you directly for what they cover. Our billing team will take care of all of this so you don't have to worry about it! We will take care of everything for you!
We know it can all be super confusing so basically here is the process:
We check with your insurance company for benefits and provide you with a good faith estimate of your mental health coverage within our practice.
You pay us directly for the cost of your sessions. Sliding scale and discounted packages are also availble to make this more accessible for you.
After session, let our billing team know you would like us to submit everything for you to your insurance company on your behalf.
Then you get a check in the mail directly from your insurance company.
If you do not have OON benefits, let us know and we will work with your insurance to try to set up a one time in network case agreement to utilize your in network benefits :)
If you would like us to verify what your insurance company will cover, please send over a photo of your driver's license or legal identification paperwork and a photo copy of your insurance card, front and back, and we will let you know. Please note we can not guarantee any reimbursement as it may depend on your plan requiring specific diagnosis, numbers of benefits already used and deductible, but will try to bridge the gap in understanding what deductibles need to be met and how much you can expect them to reimburse what you pay for sessions.
Prefer to not use your insurance?
No problem! We offer a sliding scale for all clients which is often about the same cost as a co-pay. Our goal is to keep therapy affordable and accessible!
Additionally, there are many benefits of self-pay. When using insurance benefits, they are able to track, view, and discuss any progress notes/diagnoses, and/or influence your length of treatment. Insurance companies also require medical diagnoses which can become a part of your permanent medical record. Self-pay allows for an extra layer of privacy without having to worry about your insurance company’s involvement in treatment.
Still have questions?
Email nsnsbilling@gmail.com
Prefer to submit claims on your own?
We have also partnered with Reimbursify to ensure you the best possible insurance reimbursement process!
Reimbursify works with almost ALL insurances and ANY OON Benefits! Just request a superbill from your provider for your services after completed sessions, upload it to the Reimbursify App, enter your insurance information and let them do the rest!
Please note we can not guarantee any reimbursement as it may depend on your plan, specific diagnosis, accepted CPT codes and modifiers, numbers of benefits already used and deductible.
